Frequently asked questions
Why do the Van Gogh paintings have broad wooden frames?
The frames of the Van Gogh paintings are replicas of those by Jacques van den Bosch. They are similar to the type of frame Helene Kröller-Müller kept almost exclusively for her Van Gogh paintings. Between 2003 and 2005, the museum decided to reproduce Helene’s frames. You can read more about the frames in Director Evert van Straaten’s column of June 11, 2007.
Why are some of the paintings behind glass?
The Kröller-Müller museum strives to use as little glass as possible. If it is nevertheless necessary to protect a work of art - as in the case of the highly delicate drawings - the type of glass chosen is always of a superior quality to ensure minimal deformation and/or reflection. Unfortunately, deformation and/or reflection cannot always be prevented but the alternative is to refrain from exhibiting the works altogether.
Why are some of the museum rooms so dark?
Most of the works of art in our collection require limited light exposure (known as “lux”). In addition, the Kröller-Müller museum believes that works of art are shown to their best advantage in daylight. On sombre days, the rooms may therefore occasionally appear rather poorly lit.
Are visitors permitted to climb on the works of art in the sculpture garden?
Visitors may not touch or climb on the sculptures and other works of art in the Kröller-Müller Museum and the sculpture garden since this could damage the works. Some artists have given their permission for visitors to touch or climb a specific work of art, but only if respect is shown for the work and its materials: 'Jardin d’émail' by Jean Dubuffet, 'Rocky Lumps' by Tom Claassen and 'Amphitheater' by Marta Pan. Explanatory signs are found beside these works.
Why do we have to pay an entrance fee for the Park, if we only want to visit the museum?
The museum is situated in the middle of National Park the Hoge Veluwe. National Park the Hoge Veluwe and Kröller-Müller Museum are two independent organisations that preserve the legacy of the Kröller-Müller couple. Each is responsible for its own management and income.
In order to reach the museum, you need to make use of the infrastructure of National Park the Hoge Veluwe (roads/bicycle paths, free white bicycles, ticket office facilities). For this reason museum visitors also pay an entrance fee for the park. After your visit to the museum, you can enjoy the park’s lovely natural surroundings and amenities if you so wish.
How do we get to the museum using public transport?
There are daily bus services from Apeldoorn and Ede/Wageningen train station throughout the year. For more information, please call the public transport info line: 0900 9292 (euro 0,35 p.m.), or use the route planner on our website.
Who decides which works of art are purchased?
The director makes decisions about purchases and usually determines which works are acquired. The main outlines of the purchasing policy are laid down in a collection plan which is revised every two years and approved by the museum’s Board of Trustees.
How did the collection come into being?
Helene Kröller-Müller began collecting art around 1905. The idea arose when she and her daughter enrolled on a course in art appreciation taught by H.P. Bremmer, an educator in the arts. Inspired by his lessons, she began collecting art herself. In 1907 she made her first purchase: ‘Train in Landscape’, by Paul Gabriel. You can find more (detailed) information about the history of the museum and the collection in the section history.
I would like to know the value of a work of art. Can somebody at the museum help me?
You cannot have your works of art valued by museum staff. We advise you to contact a certified valuer or an auctioneer.
What’s on for children?
The Kröller-Müller museum offers families with children (aged 4-10) the so-called detective game, an exciting (free of charge) game with tear-out cards. An english version is expected October 2008. During the annual Museumweekend, the museum joins forces with students from the Pabo (Teacher Training College for Primary Education) for a big family activity.
For current projects, see 'what’s on' or 'activities' or contact us (0318-591241 or firstname.lastname@example.org).
Is there a special guided tour for the blind and are guide dogs allowed inside?
Guide dogs are allowed in the museum and sculpture garden. A special guided tour can be arranged only on request.
How can I file a loanrequest?
The Kröller-Müller Museum has always had an amenable policy regarding loan requests as long as their conform to our conditions. However, in recent years we have seen an enormous growth in the number of loan requests: not only has the total number of requests increased, but they also come from a growing number of institutions and the requests frequently concern multiple objects. The processing of loans is highly labour intensive. The Kröller-Müller Museum has a small collections management staff and the number of loan requests now exceeds the capacity of our staff. The museum is obliged to limit the number of outgoing loans per year. This new quota will take effect from 1 January 2011. In case you want to file a loanrequest, you may ask for a fact sheet, which outlines our conditions (email@example.com or +31 (0)318 591241).
Is it possible to hire museum spaces for events such as meetings or parties?
Yes, it is possible to hire spaces in the museum on a limited scale and subject to certain conditions, but only after closing hours. For more information, see the section receptions.
Why am I no longer invited for openings of exhibitions?
The subsidy system is under pressure. The Kröller-Müller Museum is confronted with this too and is feeling the financial consequences. We are therefore compelled to cut back as much as possible. One of the cutback measures that we have been forced to take is a revision of the invitation policy for openings of exhibitions. Amongst other things, this means that a selective group will be invited for each opening. This group will chiefly consist of directly interested parties, such as the artists involved, relations of the artists and (business) relations of the museum. In concrete terms, this means you will no longer be invited to openings unless you are an interested party.
Is the Hunting Lodge St. Hubertus part of the museum?
The Hunting lodge St. Hubertus is part of the Park. For information please see www.hogeveluwe.nl.
Can we enter the sculpture garden with a Park ticket only?
The sculpture garden is part of the Kröller-Müller Museum. Therefore you need a ticket for the museum to visit the sculpture garden.
What are the museum visitor figures?
The visitor figures for the period 2004-2013 are as follows: