Before your visit
Entry to the museum is only possible with a ticket purchased in advance online. This is to avoid having too many visitors in the museum at the same time.
This also applies to holders of a Museum Card, BankGiro Lottery VIP CARD, Rembrandt Card, Relation Card, Benefactor Card, Bookers Pass, Preserver Card, and ICOM Card.
You book a time for the start of your visit. There is no end time, so you can enjoy the museum and the sculpture garden at your leisure.
Your ticket is only valid for the museum. The museum is situated in the middle of De Hoge Veluwe National Park. Therefore, museum visitors also pay an entrance fee for the park. You have to buy a separate ticket for admission to the park. This also applies to visitors with a Dutch Museumkaart or 'BankGiro Loterij VIP-KAART'. You can do this at www.hogeveluwe.nl
Online ticket sales start on 28 May 2020.
Tickets with a time slot will be available in phases. In the first phase, only tickets for a visit in June 2020 will be available. A maximum of eight tickets can be booked per order. Unfortunately, we cannot welcome larger groups at the moment.
Maximum of two people per group, unless you belong to the same household.
Group and school visits are not possible.
Try to avoid bringing large bags and backpacks to prevent overcrowding at the cloakroom. The lockers are not in use.
Postpone your visit if you have a cold or fever.
Arrive on time, but not too early to avoid queueing. If you are too late, you might not be able to enter. We will determine this on the spot.
Bring your ticket either printed out or on your smartphone. In this way you can pass the reception desk quickly and safely. Don’t forget to bring your Museum Card, BankGiro Lottery VIP CARD or other discount cards with you.
We are obliged to ask you a number of questions about your health.
In the museum
Remain 1.5 metres apart, unless you belong to the same household.
Follow the indicated walking route. This will take you through the exhibitions and the entire collection. The route is one-way. There is no fixed walking route in the sculpture garden. There too, please remain 1.5 metres apart. Go to the map with indicated walking route
Do not exceed the indicated maximum number of people per room.
If necessary, wait until other visitors have left the room.
To avoid congestion, no photography or filming is allowed in the museum.
There are no guided tours or other activities.
There are no audio tours.
The museum is accessible to mobility scooters, wheelchairs and service dogs.
Museum restaurant Monsieur Jacques is open. You can order hot and cold beverages here.
Visit the outdoor Monsieur Jacques restaurant in the sculpture garden to enjoy a number of varied lunch dishes.
The museum shop is open. If necessary, wait in front of the shop until the sign indicates that you may enter.
If necessary, wait in front of the toilets until the sign indicates that you may enter.
Payment can only be made with pin or contactless payment.
Hygiene measures have been implemented for both the visitors and the staff.
Toilets and other areas are cleaned frequently.
Wash or disinfect your hands regularly. Disinfectants are available in the museum.
Cough and sneeze into the inside of your elbow.
Use paper tissues.
We hope you enjoy your visit to the Kröller-Müller Museum!