Privacy Policy of Stichting Kröller-Müller Museum

 Stichting Kröller-Müller Museum manages a number of websites:
General website: www.krollermuller.nl
Admission ticket sales: tickets.krollermuller.nl
Museum shop sales: www.krollermullershop.nl

The Kröller-Müller museum takes the protection of your privacy very seriously. We therefore process your personal data in accordance with the General Data Protection Regulation (GDPR). In this policy, we set out the purposes for which your personal data is used. We only use your personal data for the purposes set out here.

We collect the personal data that we need to enter into and perform agreements, to maintain contact with you, to supply educational products, and to meet your instructions and requests. The personal data we collect is mainly your name and address, if applicable your organization and job position, and other data needed for communication purposes, such as telephone numbers and e-mail addresses.

If you have subscribed to the Kröller-Müller Museum newsletter, we use your name and e-mail address to send you newsletters and to change your e-mail address at your request. Each newsletter that is sent to you provides an opportunity to unsubscribe from it. In that case, your name and e-mail address will be erased from our database. This e-mail address database will only be used for this purpose and will not be made available to third parties.

We are legally obliged to inform you that the personal data you provide is a necessary condition for us to provide you with our services. We process your personal data in accordance with the following legal bases:

  • your consent (which you can withdraw it by contacting us or, in the case of the newsletter, using an unsubscribe link)
  • to perform an agreement (e.g. in the case of sales in the online store and the sale of tickets)
  • to comply with a legal obligation
  • to protect the legitimate interest of ourselves or a third party Our interests include improving the website by establishing what information is most relevant to visitors
  • to perform a task in the public interest (e.g. to protect the collection).


As a rule, we do not share your personal data with third parties. There is one exception to this rule: We share your data for the sale of admission tickets with the De Hoge Veluwe National Park Foundation (Stichting Nationaal Park De Hoge Veluwe). If you buy an admission ticket to the Kröller Müller Museum, you also buy an admission ticket to De Hoge Veluwe National Park. We share your personal data with them so that they can admit you to the park and process the purchase of the park ticket in their administrative records. In other cases, we will only share your personal data if a third party provides us with a service (such as the technical management of our websites, administration, and address records). We enter into an agreement with all such third parties in which we agree that your personal data will be adequately protected. Like the Kröller-Müller Museum, the De Hoge Veluwe National Park Foundation is a Controller as defined in the GDPR. Like the Kröller-Müller museum, they are obliged to comply with the GDPR. We therefore do not enter into an agreement with them.

The Kröller-Müller Museum has taken appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing (hacking). All information is treated confidentially and is stored on secure servers.

We retain your personal data at least for the period for which we are legally obliged to do so, but no longer than is necessary for the purpose for which the personal data was obtained. For example, we store data on the sale of articles from the online store and admission tickets for seven years, in accordance with the retention obligation under tax law.

Under the GDPR, you have a number of rights with regard to the processing of your personal data. The most important of these are as follows:

  • the right to request information about the personal data we process about you
  • the right to rectify your personal data
  • the right to have your data erased; this right only applies if the data is no longer needed for the purposes for which it was collected
  • the right to object to the processing of your personal data.

 
If you wish to exercise any of the above rights, please send a request to info@krollermuller.nl.

The above is not a complete list of your rights. For a complete list, please refer to the website of the Dutch Data Protection Authority.

We only disclose your personal data if we are required to do so by an organization with legal powers. If we receive a request from such an organization to disclose personal data, we will only inform you about this if we are permitted to do so. We will not share your personal data with third parties for their marketing purposes.

We use Google Analytics to gain an impression of the effectiveness of our websites. Your name is not registered, but your IP address is. To do this, Google Analytics places cookies from the websites. This information may be transferred to Google's servers in the USA. Google and all of its subsidiaries are bound by the Privacy Shield. We do not require consent to place these analytical cookies because doing so does not affect your privacy. You can, however, refuse cookies using your browser settings.

To the extent that we post links to third party websites on our websites, it is important to note that when visiting these third-party websites, the privacy statement of the website in question applies rather than that of Stichting Kröller-Müller Museum.

 The Kröller-Müller Museum reserves the right to amend this privacy policy at any time and for any reason. We advise you to check this part of the website regularly.

 Cookies

The Kröller-Müller Museum makes use of cookies for this website. Cookies are small, simple text files your computer receives when you visit our website.

Functional cookies

Some cookies are indispensable for the proper working of the website. Without these cookies (parts of) the website would not work. These are, in contrast to the non-functional cookies, placed without permission from the website user.

Google Analytics

We use cookies to keep web statistics (Google Analytics) up-to-date. This is information about, for example, how many visitors visit the website, which pages they look at, where they come from and what they click on, as well as which browser and screen resolution they use. This information cannot be traced back to an individual visitor. The museum also uses Google Analytics for remarketing purposes through Google AdWords.

Social media

On this website, we use the service of AddThis to enable you to share content to social networks such as Facebook, Twitter, Pinterest and Google+. These sharing buttons operate by means of a code which originates from AddThis. Cookies are placed through this code. The Kröller-Müller Museum has no control over these cookies. Please visit www.addthis.com/privacy for more information.

Blocking cookies

Most internet browsers can be set in such a manner that cookies are not accepted or so that you will be informed when you receive a cookie. The manner in which you can do this depends on the browser you use. Please take into consideration that certain parts of the website will not, or not optimally, function when you block cookies. The manner in which you can disable cookies is different for each browser.

Removing cookies afterwards

After visiting this website you can opt to remove the cookies from your computer. How you are able to do this is different for each browser.